How many times have you thought that your secretary or your staff didn’t understand anything?
How many times have you thought ‘Now I have to hear from that customer and I don’t feel like it because he is a pain in the ass!’?
How many times have you thought ‘... and if I had used those words instead, I would have taken the negotiation/discussion to my side’?
arrow_forwardSubscribe to the training programBenefits and program contents
This course offers you the opportunity to discover the main elements of behavioural styles based on the DISC system and provides you with concrete and ready-to-use tools to relate in the right way from the very first contact.
During the course you will discover
- Identifying your predominant style;
- The differences between natural style and adaptive style;
- The main characteristics of the four DISC styles (Dominant, Influential, Steady, Conscientious)
- Completely revamped practical exercises to train right away